Saturday, July 22, 2006

What is a community of practice? (Tomoye)

Communities of practice are changing the way organizations manage knowledge. Rather than top-down, communities take a peer-driven approach by horizontally connecting all the people, knowledge and conversations that matter to your organization.

Communities of practice are distributed groups of people who share a common concern, problem, mandate, or sense of purpose. The concept of community binds them together.

Communities of practice connect individuals with expert peers and promote collaboration, information exchange, and the sharing of best practices across boundaries of time, distance, and organizational silos.

A Tomoye Community of Practice fosters dynamic, productive communities and therefore enables leaders in knowledge-intensive organizations make the most of their collective know-how.

Rapid deployment, ease of use, decentralized publishing, and cross-referenced knowledge bases are just a few of the advantages of a Tomoye Community of Practice solution.

Beyond technology, Tomoye builds a partnership with every customer. Customer expertise is paired with Tomoye services to create thriving, self-sustaining communities of practice.

What value can your organization expect from a community of practice?

  • You can provide access to relevant, high-quality information and people from both inside and outside of your organization.
  • You can capture valuable intellectual capital and offer an environment that stimulates idea-generation.
  • You can solve problems and nurture organization-wide learning.
  • You can help your people make better, faster decisions.
  • You will increase overall efficiency since the availability of best practices leads to cost savings.

How will your community members benefit?

  • Community members will be able to connect and build relationships with people who have expertise in a particular domain.
  • They can develop best practices by participating in online discussions where they can share ideas.
  • They will be able to find out how others have actually solved problems, instead of trying to reinvent the wheel themselves.
  • New community members can use it to get up to speed on their own terms and at their own pace.
  • They can unlock the knowledge and experience of retired subject matter experts.
    They will discover that their Tomoye Community of Practice helps foster a genuine sense of community spirit.

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